سياسة الخصوصية و حماية بيانات المستخدم
Welcome to COFIMART, your trusted online shopping destination for all your coffee lifestyle needs. At COFIMART, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information. By using the COFIMART website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. The types of information we may collect include:
a. Personal Information
- Contact Information: such as your name, email address, postal address, and phone number.
- Account Information: when you create an account, we may collect your username, password, and other relevant account details.
- Payment Information: when you make a purchase, we collect your payment details, including credit card information, billing address, and other transaction-related data.
- Communication Information: when you contact us, we may collect information related to your inquiries, feedback, or customer support requests.
b. Non-Personal Information
- Usage Data: information about your interactions with our website, including browsing history, pages visited, and the duration of your visits.
- Device Information: details about the device you use to access our website, such as the type of device, operating system, browser type, and IP address.
- Cookies and Tracking Technologies: we use cookies and similar technologies to collect information about your online activities, preferences, and usage patterns. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing and improving our website and services.
- Processing and fulfilling your orders.
- Personalizing your shopping experience.
- Sending order updates, promotional offers, and marketing communications with your consent.
- Responding to your inquiries and providing customer support.
- Detecting and preventing fraud, unauthorized access, and illegal activities.
- Complying with legal obligations and protecting our rights.
3. Data Security
We take data security seriously and implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security, so we encourage you to take appropriate steps to protect your information as well.
4. Sharing Your Information
We may share your personal information with trusted third parties for the following purposes:
- Service Providers: We may share your information with third-party service providers who help us with order processing, payment processing, shipping, and other essential functions.
- Marketing Partners: With your consent, we may share your information with marketing partners to provide you with relevant promotions and offers.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
5. Your Choices
You have the right to:
- Access and update your personal information in your account settings.
- Opt-out of marketing communications by following the unsubscribe instructions provided in our emails or by contacting us.
- Delete your account and personal information, subject to legal requirements and our data retention policies.
6. Children’s Privacy
COFIMART does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other means as required by law.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
COFIMART Customer Support Email: privacy@cofimart.com Address: [Your Address] Phone: [Your Phone Number]
Thank you for trusting COFIMART with your online shopping needs. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.
