Return Policy

Return & Exchange Policy

We strive to provide the best shopping experience. Please read our return and exchange policy carefully before completing your order.

Return & Exchange Conditions
Customers may request an exchange within 7 days of receiving the order, provided:

• The product is in its original, unopened packaging.
• Or there is a clear manufacturing defect.

Return Shipping Cost
Return shipping costs are the responsibility of the buyer, unless the reason is a verified manufacturing defect.

Non-Returnable Items

• Products with opened original packaging.
• Used products.
• Products damaged due to misuse.
• Customized orders such as engraved mugs.

How to Request an Exchange
Contact us via WhatsApp at +97339303360 or by email, including your order number and clear photos of the product.

Note: CofiMart reserves the right to accept or reject return requests based on product condition assessment.